Exposure to Workplace Incivility During the COVID-19 Pandemic and Turnover Intentions Among Nursing Professionals
Abstract
The COVID-19 pandemic was found to be associated with work stress among workers in healthcare organizations, and it may have increased the risk of experiencing workplace incivility. It is a form of interpersonal mistreatment and becoming a huge concern due to its negative implications both on employees’ well-being and organizations’ efficiency. A descriptive quantitative research design was employed to investigate the experiences of workplace incivility among nursing professionals and the relationship of workplace incivility with turnover intentions. The study sample comprised 190 female nurses who are foreign nationals and are employed in hospitals located in the Ha’il region of Saudi Arabia. The data on study variables were collected on reliable and valid measures of workplace incivility and turnover intentions. Multiple regression analysis was applied to determine the predictive relationship between workplace incivility with turnover intentions among nursing professionals. The adjusted R-square value depicts that 64% of the variation in turnover intentions can be explained by workplace incivility and the regression coefficient value illustrates that workplace incivility significantly (β=.79; p<0.001) predicts intention to leave the organization among nursing professionals. The findings emphasize necessary actions to promote mutual respect and prohibition of uncivilized behaviors at the workplace to decrease turnover intentions.
